Here’s what been going on this week on CIX:

Twitter’s full power was realised as a user found herself with a better response from a supermarket’s customer service than from their email support. In recent years, big chains have invested hugely into advertising and customer service streams on twitter, keen to keep the public, accessible image of them positive. Other users cited their experience of instant results with twitter when email and phones failed them.

As seen in: cix:sasha_lubetkin/16chatterbox:2296

An older debate on 3D printing was reignited as a Kickstarter project to create a micro 3D printer that anyone could own at home launched. The Micro is designed to the be the simplest, consumer-facing 3D printer on the market, able to be used straight out of the box and reliable even after thousands of uses. It’s already surpassed its $50,000 goal, raising $2,224,209 with 26 days to go.

Catch up here: cix:electronics/31gen:3682.

Of course, there was plenty of debate on the Open SSL bug known as Heartbleed which will potentially affect many sites and users. The Telegraph was dubbed the most useful of all media sources on the issue, but any ICUK users who are worried can also check out our blog for more information. Readers may also enjoy the light relief offered by xkcd.

More on: cix:developer/3chatter:2192

Should newspapers print swear words or foul language? There was debate centred around a New York Times article which illustrated the different way newspapers had reported a call between a US assistant secretary of state with a Ukrainian ambassador in which she used a four letter word rhyming with ‘duck’. Whilst print outlets like the Guardian and Reuters printed the comment in full, others used asterisks to delete some letters and remove possible offence. Many CIXens agreed that the word itself shouldn’t get in the way of the story, which is far more important than whether some swore or not.

For more, read: cix:philology/5general:1411

Best jokes of the week:

Three days ago I got a pass-code lock that takes a picture whenever someone enters the wrong code to look in my phone.

So far I have 26 pictures of drunk me.

David Hasselhoff calls his agent and demands, “I want everyone to call me The Hoff from now on.” His agent replies “Sure! No hassle.”

Police are hunting the ‘knitting needle nutter’ who has stabbed 6 people.  They believe he could be following some kind of pattern.