CIX Webmail has been updated to version 4.2.

Main new features include:

• CIX specific server side mail rules management
• Change CIX mailbox password
• Change CIX Mail forwarding setting
• Syncronisation with Google Contacts

To access the new features go to the Settings section and click on the CIX tab, the features are explained on the page. There is also help in the webmail.CIX section of the Support section on http://www.cix.co.uk.

For the Google contacts sync, set it up from within webmail.CIX in the Settings | Addressbook section and you should see your email addresses from google in the Google Contacts addressbook list in the Addressbook which you get to from the icon at the top of webmail.CIX.

We have written a system which takes RSS / Atom feeds and turns them into CIX messages that can be posted in open conferences.

Feeds can be created by moderators, and messages will be posted to a topic called ‘newsfeed’ within the chosen conference. The newsfeed topic will be automatically created when you set up an RSS feed and posts will be shown as posted by ‘newsfeeder’. If you wish to delete a feed you can request this by email to solutions@cix.co.uk.

Please note the following points :-

1) Any topic designated for external feeds are by their nature public and may be indexed via web search engines and other non authenticated means at some point in the future.

2) Each conference can have one topic for newsfeeds called ‘newsfeed’.

3) Each newsfeed topic can have up to 5 RSS feeds.

4) Each RSS feed is limited to post up to 5 articles per day.

5) If an RSS feed is in active use on CIX, it may not be used again without contacting solutions@cix.co.uk.

6) The script for adding an RSS feed using Ameol can be found here: cix:cix.support/files:62

7) Due to copyright reasons, the newsfeeder will post a shortened link to the article, the title and a brief summary of the article’s content.

On a related note, we have set up two feeds already. One is in cix:tech_news/newsfeed which has newsfeeds covering computing and
technology.

The other is posting articles by Wendy M Grossman (wendyg@cix) from her net.wars column for CIXen to read and discuss directly. These can be
found in cix:wendyg.public conference.

net.wars is a weekly column that covers on “the border wars between cyberspace and real life”.

We see this as a first, but important, step into bringing in new content onto CIX and to encourage further discussion and to demonstrate some of the unique benefits of the way CIX can be used for this purpose to potential new users.

We hope to introduce further CIX managed feeds in the near future.

When ICUK purchased CIX in 2011, we made plans to overhaul many aspects of the CIX platform to improve the reliability and increase the features and value of the £6.25 per month CIX account.

We’re pleased to announce that from today (11/01/2013) all CIX mailboxes have at least a 1GB quota for mail storage.

Previously, this quota was set at 50MB for CIX Desktop/OUT (£6.25 per month) and 200MB for CIX Office accounts.

The CIX £6.25 per month account now includes

o Full CIX Conferencing access via Telnet, SSH, Web, and API access
o Short snappy username@cix.co.uk email address
o Spam and virus filtered email
o Advanced webmail access
o POP3 Access for receiving
o SMTP Access for sending with authentication
o IMAP4 Access will full folder management
o 1GB mail storage on a resilient server cluster
o No mail deletion rules for legitimate mail
o TLS Support for connectivity for increased security
o 100% up time in the last 7 months
o Excellent UK Based Support

CIX mail now runs on a multi-homed load balanced mail cluster with data backed up constantly to another remote site, with the aim of providing one of the country’s most reliable email platforms.

Customers on the older style ICA-SUT/CIXIP accounts charged at £14.99 per month will have a mailbox quota set at 2GB with full POP3/IMAP access provided.

Plans are afoot to improve the features further with

o Per user spam filtering controls
o Auto set forwarding or mailbox delivery
o Auto-Responders if you’re away

If you no longer use CIX mail and wish to give it another try, but not sure on your account’s current setup, drop us an email and we’ll guide you through as required.

On an additional note, we look forward to the many people attending the London pub meet up tomorrow, details provided at cix:cix.customer/meet.up:2052

Finally, we’re pleased to confirm a venue for this coming Saturday’s CIX meet up.

It’ll take place at

Porcupine Pub, London, near Leicester Square from 7.30pm onwards.

www.nicholsonspubs.co.uk/theporcupineleicestersquarelondon

There will be free drinks and food provided, and we have the *upstairs* of the venue hired for the whole evening – 7.30pm until late.

Looking forward to seeing CIX customers there.

The provisional date for migration of CIX Online and CIX Office mail servers is Tuesday 4th December. This will take place during the evening / overnight to avoid the busiest times for email.

This migration will only affect you if your mail program is set to use mail.cixonline.com or mail.cixoffice.com.

We are not expecting any problems, but if you are concerned about your CIX email we would recommend that you contact us to arrange for a manual migration, we can then check with you that your email is working after migration on a case by case basis. If we do a manual migration the only change you will need to make is your email server to mail.cix.co.uk, we can talk you through this over the phone.

If you don’t ask for a manual migration and leave your email to be migrated along with everyone else on the 4th, no changes will need to be made to any of your settings.

Once migrated:

The new server will have slightly different mail headers so if you use email headers for email delivery rules you may need to change these.

There will not be a security certificate on mail.cixonline.com or mail.cixoffice.com. There is a security certificate on mail.cix.co.uk so please use this mail server. If you use Ameol this won’t affect you.

The new servers do not provide AUTH=CRAM-MD5, if you want encrypted sessions (which we advise) please use STARTTLS. If you use Ameol this won’t affect you.

If you have any queries about this, please contact us via cix:cix.support/3support.

Today we’re releasing a major update to CIX Forums, available at https://forums.cixonline.com/

Thanks to all our members who have given up their time to beta test and provide feedback to many of these features during development.

If you have any questions or support queries related to this new version, don’t hesitate to contact us in cix:cix.support .

You can discuss these changes in cix:cix.customer .

Here is a non exhaustive list of the changes it brings:

Message Viewing
The thread page has a redesigned UI
The thread pane can now be pinned to the top of the browser

Notifications
Users of Forums now receive instant notifications of new replies to their posts
A new notification area allows you to view and manage your notifications

Search
The search page has been replaced with a new version that is faster and yields better results
CIX short links can now be entered into the search box to go directly to certain forums, topics or messages

General
The header bar navigation has been improved
The ‘username’ and ‘Settings’ dropdowns have been merged
You can now press ‘?’ at any time to view keyboard shortcuts
You are now able to sign in using the email address set in your profile
‘mark all as read’ button has been added to the home page
Your browser will now remember your preference for the left column on the home page
Reposted messages now include CIX links to the original post
There is now an interactive tutorial to explain how to use Forums
Several bug fixes

Note – If you go to Forums and it displays strangely, you can simply clear your browser cache and everything should clear up. Instructions on how to do that are at http://www.wikihow.com/Clear-Your-Browser’s-Cache

We have many more plans to make CIX Forums even better in the coming months, so stay tuned for further updates!

CIX has teamed up with RITLabs to offer reduced priced software for our customers. RITLabs are the author of the popular mail client The Bat! (Unofficial CIX conference at cix:the_bat)

The Bat! is a feature rich award winning Windows email client used by many CIXen with full support for threading, multiple identities and advanced mail rules.

For more information on The Bat!, please see the web site at

http://www.ritlabs.com/en/products/thebat/index.php

Please note the following pricing information

The Bat! Professional Edition

RitLabs Price £27.00 plus VAT
CIX Price £25.00 plus VAT

The Bat! Home Edition

RitLabs Price £21.00 plus VAT
CIX Price £19.00 plus VAT

There are further discounts available for other RITLabs products.

To order your copy of The Bat!, please email solutions@cix.co.uk requesting this and we will bill your account accordingly, and send confirmation of the license via email.

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2012 is not only the year in which the UKcelebrates the Queen’s Diamond Jubilee and the 2012 Olympics, it is also the year in which ICUK and CIX celebrate their 10th and 25^th anniversaries respectively.

Customers of both organisations were invited to join the celebrations with a large hog roast barbeque held at the Wyke Down Country Pub & Restaurant in Hampshire.  The event provided customers with the chance to meet both the ICUK/CIX team and fellow users to share ideas, best practices as well as learn more about how ICUK is embarking on an aggressive development path to revamp the infrastructure, improve the end user experience, and to expand the CIX community.

CIX is Europe’s longest running premier means of high quality discussion populated by many thousands of people from political parties, journalists, professionals and individuals alike to exchange ideas, debate views, catch up with friends and be informed of current affairs. Founded in 1987 it has enjoyed a very long and successful past thanks to its loyal members known as ‘CIXen’ who have successfully discussed every topic imaginable over the years.  In May 2011 CIX Online Limited was purchased by ICUK, a successful ISP whose foundations lay within the CIX community.

ICUK was formed 10 years ago and acquired CIX Online to become a leading provider offering advanced internet communications for both the home, business and reseller channels alike.

Customers of both ICUK and CIX can take advantage of our world class technical support with emails answered in minutes and telephone calls answered in seconds. Through the automation of a control panel, all hosting, Internet and telecom customers can configure their products and services at any time or day or night, without the need to ‘submit tickets’ for an operations engineer to action the request for them, allowing us to concentrate on improving the service further and focusing on new projects.

For further information on ICUK/CIX, visit their websites www.icukhosting.co.uk  or www.cix.co.uk or call 0845 0099 175.

CIX is pleased to announce that, effective immediately, we’re now able to provide TLS support for outgoing SMTP (sending mail) and incoming POP3/IMAP (receiving mail) on our main mail.cix.co.uk email platform.

TLS provides encrypted support for authentication and the sending/receiving of email from our mail server. Our mail servers are configured to use STARTTLS on ports 25 and 587 (SMTP), 110 (POP3) and 143 (IMAP) for mail.cix.co.uk

Please note the following

To use this feature, you must use a mail client that support STARTTLS for SMTP, POP3 or IMAP connectivity.

Ameol2 doesn’t support this feature; there are currently no plans to add this to Ameol2. Ameol2 users that wish to use this feature will need to
find an alternative email client, or continue to send and receive mail as normal.

CIX Customers connecting to mail.cixonline.com have already had TLS support enabled, so this feature is now available to all customers.

If you experience an issue using this feature, please raise it in cix:cix.support/3support

*FAQs*

What are the advantages of using this feature?

All communication between the mail client and the server is encrypted, including the authentication of username and password, and sending and receiving of emails.

Does Ameol2 support this feature?

No. There are no plans to add this to Ameol2 at the current time.

Which mail programs support TLS?

The Bat!, Thunderbird, and Microsoft Outlook all support this protocol.

How do I set this up in my mail client?

The best way would be to search on Google for ‘TLS Support in <email client name>’ i.e. TLS Support in Outlook 2007 will provide you with plenty of guides on how to use this feature.

If I still use CIX Conferencing mail, can I use this?

Only if you convert your mail to a modern POP3/SMTP method of sending/receiving, and use a different mail program from Ameol2 to do this. Contact solutions@cix.co.uk to arrange the necessary.

Does the ICUK shared hosting mail platform support this?

Yes.

For feedback on this feature and non support related queries, please use cix:cix.customer/11feedback